1. Definitions

"Company" refers to Trophy Home Services. "You" or "Customer" refers to any individual accessing or using our website or services. "Services" refers to residential HVAC services, including but not limited to repairs, installations, maintenance, and inspections.

2. Use of Website

You must be 18 years or older to use this website. You agree not to misuse the website, including attempting unauthorized access, transmitting harmful content, or using the website for unlawful purposes. Content on this website is provided for informational purposes only and may not be copied, distributed, or reproduced without written permission.

3. Services

Trophy Home Services offers residential HVAC services as described on our website. All services are subject to availability. Estimates provided are based on the initial inspection and may vary if additional issues are discovered during service.

4. Pricing and Payments

All pricing is subject to change without prior notice. Payment is due upon completion of services unless otherwise agreed upon. We accept [list payment methods].Outstanding balances may be subject to late fees or collection actions.

5. Cancellation and Rescheduling

Appointments can be canceled or rescheduled with at least 24 hours’ notice. Cancellations made less than 24 hours before the scheduled appointment may be subject to a cancellation fee.

6. Warranties and Guarantees

Trophy Home Services provides a Gold Standard Service Guarantee, ensuring customer satisfaction. Warranty terms for parts and labor will be detailed in your service agreement. Warranty claims must be submitted within the specified period. Guarantees do not cover issues arising from misuse, neglect, or unauthorized modifications.

7. Limitations of Liability

Trophy Home Services is not responsible for indirect, incidental, or consequential damages arising from your use of our services. Liability is limited to the cost of the services provided.

8. Privacy Policy

Your personal information will be handled in accordance with our [Privacy Policy](link to policy), which explains how we collect, use, and protect your data.

9. Changes to Terms

Trophy Home Services reserves the right to update these Terms and Conditions at any time. Changes will be effective upon posting to the website. Continued use of our services constitutes acceptance of any changes.

10. Governing Law

These Terms and Conditions are governed by the laws of Ohio. Any disputes will be resolved in the courts of Ohio.

11. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

Phone: (513)294-8985

Email: [email protected]